The Art of Negotiation
Learn tactical empathy, persuasion, and negotiation strategy from a former FBI hostage negotiator. Skills that apply to every conversation.
Chris Voss spent 24 years negotiating with terrorists, kidnappers, and hostage-takers. In this MasterClass, he distils those high-stakes skills into techniques anyone can use — in salary negotiations, business deals, and everyday conversations. Learn tactical empathy, mirroring, labelling emotions, and the art of getting to 'yes' without compromise.
What You'll Transform
- Adversarial negotiations into collaborative outcomes
- Fear of confrontation into confident advocacy
- Surface-level listening into tactical empathy
- Losing negotiations into win-win solutions
Best For
- • Professionals who negotiate deals, salaries, or contracts
- • Anyone who avoids difficult conversations
- • Leaders who need to influence without authority
Why This Works
Chris Voss's techniques were forged in life-or-death situations. If they work with hostage-takers, they work in your boardroom and relationships.
social skills Review
Tactical empathy and mirroring are foundational social skills disguised as negotiation techniques. This course makes you a better listener and communicator in every interaction.
“A masterclass in human psychology that makes every conversation more effective.”
Skip if: You're focused on casual social skills rather than professional influence.
Included with platform subscription
Course Details
- Duration
- 30 days
- Daily Time
- 20 min/day
- Format
- video
- Language
- English